Make a Complaint

Let us know…

There are many ways to make a complaint. You can…

Fill out the online complaint form. Scroll down.

Print the form and send it back to us.

Phone us on (03) 5127 7166.

Online complaint form

Fill out this online form below.

You do not have to fill in your name and contact details if you do not want to. You can remain anonymous.

Participant details.

Are you making the complaint on behalf of the participant?

Yes No

If yes - please fill out your details here.
If no - please leave this section blank.

What person or service provider are you complaining about?

When did the complaint arise?

Have you contacted the person or service provider to talk about your complaint?

Yes No

If yes - what happened?

Complaint summary.
Tell us what happened. Tell us in the order it happened.

Make a complaint