Office staff survey 2022 - Headway Gippsland Inc.

Office staff survey

We would love to hear from you

Your feedback is hugely important to us as we progress as an organisation.

We are looking to make Headway more competitive and continue to offer the highest quality services to our participants.

A huge part of that is listening to our staff for any ideas on where we should be heading. But also, we are keen to know how we can make work better for you and support you in your working life.

It is an anonymous survey, so please don’t hold back your feedback.

The more information you can give us the better. It will help us bring in the right kind of changes.

There are two parts to this survey…

How can we improve as an organisation
Working at Headway

Please fill out each section and click Send at the bottom of each form.

Part 1

How can we improve as an organisation?

1. How can we promote the work of Headway better? (For example, with marketing materials or promotional activities out in the community)

2. What gaps do you see in our organisation? Is there something we should be doing?

3. Are there other services we could be offering?

4. How can we stand out from other service providers?

5. Have other disability service providers impressed you? Do you have examples of what other agencies are doing well that we could take on board?

6. We are currently looking at updating the website. We will make it more accessible and freshen up the content.
Open a new tab and go to headwaygippsland.org.au.
Do you have ideas on how we can improve the website?

Part 2

Working at Headway

1. Can you please reflect on internal communication? Think about internal emails, the monthly staff update and face-to-face meetings.
What is working well? What is not working for you?

2. What areas need improving? Check all the boxes that apply.

Internal communication (Emails, monthly staff update, etc.) External communication (Quarterly newsletter, social media, etc.) Staff training opportunities Face-to-face meetings Workload and expectations Workplace culture and team morale Policies and procedures Other

3. Please elaborate on the above. Your explanation will help us enact change.

4. Reflecting broadly on working at Headway, can you please let us know anything that would improve work for you?
Is there something else you would like to raise?