Headway Gippsland Inc.

Our people

Operations

Wendy Matthews

General Manager

Wendy Matthews started at Headway in early-2020 with extensive experience in management of Home and Community Care, disability and aged care services.
She holds a diploma of Business Management and Disability and was pleased to join a strong local organisation that is committed to outcomes for participants.
“I see the value in my work when we know the participants are receiving the support they requested, listening to positive feedback we receive."
She also loves to see the smiles and camaraderie of Headway Gippsland's four social support groups that operate across the region.
When she's not at work, Wendy loves to spend some time with her four grandchildren.

Email Wendy

Debbie van Rossum

Operations Manager

Debbie van Rossum joined the Headway team in January 2023 and looks forward to both sharing her knowledge and learning from those around her.
She holds a Diploma of Business Studies and has had previous roles in HR & Operations Management and administration across a broad range of industries including Healthcare, Aged Care, Construction, Manufacturing, Power and Mining.
Debbie is a mum to 6, has 3 dogs, 10 cows and about 100 sheep. In her spare time she loves to relax at their farm in northern Victoria, get out and about 4WDing, camping and boating and seeing new places around Australia.


Email Debra

Stephanie McKay

Client Services Coordinator

Stephanie McKay joined the Headway Gippsland team to help out new and existing clients with their NDIS plans.
She came to the role in November 2020 with strong communication skills after more than 10 years in customer service.
“I love being able to provide assistance to people with disabilities.
"Headway has always been a local company I wanted to work for so I could use my skills to support local families.”
Stephanie is a mum of two girls who love to get out in the bush, camp, swim and explore new places.

Email Stephanie

Amy Comber

Service Engagement Coord

Amy Comber makes sure our one-to-one support services are smooth and consistent for participants.
She is a skilled administrator who joined the Headway team in mid-2021.
With 12 years in the childcare industry under her belt, she is a great communicator and knows how to help people feel comfortable while settling in to a new service.
At Headway Gippsland she supports our support workers and makes sure any shifts are covered promptly when staff are sick.
Outside of work, Amy is often out camping with her husband and two daughters and loves her indoor plants.

Email Amy

Plan Management Team

Amanda Jacobs

Assistant

Amanda Jacobs joined Headway’s plan management team in mid-2021 with a passion for offering high quality service to people of all walks of life.
In her career prior, she has worked in both the aged care and disability sectors and has long-term experience in customer service.
She holds certificates in aged care, home and community care and disability.
While she is not at work, Amanda enjoys dining out and spending time in the garden. When she gets the chance, she loves to catch up with her three boys who are based around the country.

Email Amanda

Ben Munro

Leader

Ben started at Headway Gippsland in early-2021 to join the plan management team in the Morwell office who help participants manage their NDIS budget and maximise their plan.
He came to Headway with experience in the industry he will draw on to help participants get the most out of their plan.
“I wanted a job in a company that was more directly involved in helping people.”
When he is not in the office, Ben devotes his time to music as a guitar-player, and is interested in science and history.

Email Ben

Lisa Patching

Assistant/Admin

Lisa Patching became part of the Morwell team in mid-2021 to offer a range of support to the organisation, covering both administration and plan management.
She comes well-equipped to the position with qualifications in both children services and disability.
Her team benefits from her experience in both direct support work and office-based coordination roles in the disability sector.
Lisa keeps a tidy desk – she loves cleaning! Outside of work, she loves to go shopping and spend some time with her friends and family and going for walks with her dog Toby.

Email Lisa

Support Services Team

Life Skills Officers

Life skills officers are the people who help participants reach their full potential.
They provide a positive and supportive environment for participants to achieve their own goals and get out and participate in home and community life in the way they want to.
Promoting independence is a key focus in their work with participants.
They are trained professionals who can help with daily living skills and help link in with community resources.

Interested in working with us?

These are rewarding casual positions and we have staff right across Gippsland.
For more information, visit our careers page.

Volunteers

Headway values its volunteers for the incredible assistance they offer at various corners of the organisation. They bring their many and varied skills to help support what Headway does.
Volunteers assist with client transport, help out at social support groups, are members of the board of directors and they offer friendship to participants.
Headway supports volunteers with ongoing education and trained staff guide them in their roles to ensure participants receive consistency in the quality of support.

Want to get involved?

Express your interest today.
Click here.

Social Support Groups

We have a fantastic team of coordinators and assistants who run our social support groups with the help of volunteers.
Our staff build an inclusive, diverse and safe environment for our participants.
Those who work and volunteer in our groups, help the members learn new skills and maintain social interaction in the community.
Running a social support group is all about engaging the participants to contribute their own ideas and create a calendar of activities that is meaningful to their interests and goals.

Interested in being involved?

Contact the office today on (03) 5127 7166.

We pay our respects to the traditional custodians, their elders and ancestors of the lands, which our organisation sits. We acknowledge all Aboriginal and Torres Strait Islander people, and welcome you to our service. Headway Gippsland is committed to treating all people with dignity and respect.

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