Staff Files /staff/Polices_and_ProceduresGOV – Child Safety Policy – Mar_24.pdfGOV – Complaints Management – Mar_23.pdfGOV – Conflict of Interest Policy & Procedure – Mar_23.pdfGOV – Cultural Diversity Policy – Feb_23.pdfGOV – Duty Of Care – Mar_18.pdfGOV – Emergency – Evacuation Procedure – 1-to-1 Support Services – Feb_24.pdfGOV – Emergency – Evacuation Procedure – Social Support Groups – Jan_24.pdfGOV – Emergency – Management Policy Procedures – Apr_21.pdfGOV – Emergency – Management Policy Procedures – Sept.24.pdfGOV – IT policy – Aug_23.pdfGOV – Mission Values Philosophy – Oct_23.pdfGOV – Pool Vehicle Usage – Mar_24.pdfGOV – Positive Behaviour Support – Restrictive Interventions – Nov_23.pdfGOV – Quality Procedure – Nov_23.pdfGOV – Style Guide – Nov_19.pdfHR – Duty Of Care – Jul_20.pdfHR – Policy – Alcohol & Recreational Drug – Mar_24.pdfHR – Policy – Bullying, Discrimination & Harassment – Oct_23.pdfHR – Policy – Employment Conditions Expectations – Mar_24.pdfHR – Policy – Equal Employment Opportunity – Oct_23.pdfHR – Policy – Grievance – Feb_24.pdfHR – Policy – Leave Entitlement – Feb_23.pdfHR – Policy – Performance Management – Aug_23.pdfHR – Policy – Sexual Harrassment – Aug_21.pdfHR – Policy – Violence – Jul_23.pdfHR – Recruitment flowchart – Mar_24.pdfPolicy – Over&Under Spending Notifications – Jun-24.pdfSD – Brevity – Adding Client Funding – Apr_23.pdfSD – Brevity – Adding Plan Management Funding – Apr_23.pdfSD – Brevity – Approving Plan Management Invoices – Aug_23.pdfSD – Brevity – Bulk email notificiation Version 1 – Nov_22.pdfSD – Brevity – Incident Reporting – Mar_22.pdfSD – Brevity – Support Coordination Reports – Nov_22.pdfSD – Brevity App – Plan Management Brochure – 2022.pdfSD – Brevity Care Mobile App – Life Skills Officer – Feb_22.pdfSD – Brevity Care Mobile App – Participants – Feb_22.pdfSD – Brevity Checklist – May_22.pdfSD – Brevity Login Instructions for New Employee – Jun_22 .pdfSD – Brevity Plan Management – Invoices – Aug_23.pdfSD – Brevity Service Engagement Coordinator – Client Services Schedule – Feb_22.pdfSD – Brevity Service Engagement Coordinator – Rostering – Feb_22.pdfSD – Brevity Service Engagement Coordinator – Service Schedule Template – For New Clients – Feb_22.pdfSD – Child Safety – Complaints Management – Mar_23.pdfSD – Child Safety – Reporting Flowchart – Mar_24.pdfSD – Child Wise – What Is Child Abuse – Sept.24.pdfSD – Client Rights – Feb_23.pdfSD – Client Transition or Exit from the Service – Mar_23.pdfSD – Collection, Storage & Use Of Information – May_21.pdfSD – Compliance – Jan.24.pdfSD – Conflict Of Interest – SC & PM – May_23.pdfSD – Connect TV For Screen Sharing – Jul.24.pdfSD – Consumer Information – Jul_20.pdfSD – Critical Incidents – Mar_23.pdfSD – Digitally Signing Document – Sep_22.pdfSD – Door Bell – Newborough- May_23.pdfSD – Duty Statement – Subrapubic Catheter – Jun_21.pdfSD – Easy English Incidents – Jun_23.pdfSD – Easy English Privacy – Jun_23.pdfSD – Emergency – Codes – Jun_24.pdfSD – Emergency – Contact Numbers – Mar_23.pdfSD – Emergency – Evacuation Plan – Drouin Site – Jan_24.pdfSD – Emergency – Evacuation Plan – Morwell Site – Jan_21.pdfSD – Emergency – Evacuation Plan – Morwell Site – Sept.24.pdfSD – Emergency – Evacuation Plan – Newborough site – Aug24.pdfSD – Emergency Codes – Jun_22.pdfSD – Emergency Contacts – Drouin Office – Oct_23.pdfSD – Emergency Contacts – Morwell Office – Nov_23.pdfSD – Emergency Contacts – Newborough Office – Aug_23.pdfSD – Finance documents – Feb_24.pdfSD – Food Handling – Aug_21.pdfSD – Freedom From Abuse & Neglect – Jun_21.pdfSD – Home Care – Approved Domestic Assistance Cleaning Products – Sep_22.pdfSD – Home Care Policy – Sep_22.pdfSD – How to make changes to the Induction Training – Jul_23.pdfSD – Incident Reporting – Apr_23.pdfSD – Infection Control – Aug_23.pdfSD – Intake – Adding Client Funding – Apr_23.pdfSD – Intake – Checking Ended NDIS Plans – Apr_23.pdfSD – Intake – Checking extended NDIS Plans – Apr_23.pdfSD – Intake – Client Checklist – Apr_23.pdfSD – Intake – Creating External Providers for Brevity app – Apr_23.pdfSD – Intake – Deactivating Client Files – Apr_23.pdfSD – Intake – General Notes Misc Information – Apr_23.pdfSD – Intake – Monthly Intake Report – Excel Spreadsheet – Apr_23.pdfSD – Intake – Obtaining Consent – Apr_23.pdfSD – Intake – Prepare Documents – Apr_23.pdfSD – Intake – Process Operations – Aug_ 21.pdfSD – Intake – Process Support Coordination – Apr_23.pdfSD – Intake – Referral Procedure – Jun_23.pdfSD – Intake – Request for Service – Apr_23.pdfSD – Intake – Setting Up A New Client File – Apr_23.pdfSD – Making Welcome Packs – Dec_22.pdfSD – Management of Independent Contractors – Jun_23.pdfSD – Manual Handling Policy and Procedure – Mar_23.pdfSD – Mealtime Management (disability) – Apr_23.pdfSD – Medication – Aug_21.pdfSD – Money Management For Clients Requiring Assistance – Apr_23.pdfSD – NDIS & Conflict Of Interest – Feb_23.pdfSD – No Response Policy – Aug_23.pdfSD – Office Opening and Closing – Drouin Office – Jun_24.pdfSD – Office Opening and Closing – Morwell Office – May_24.pdfSD – Office Opening and Closing – Morwell Office – Oct_21.pdfSD – Office Opening and Closing – Newborough Office – Sep_22.pdfSD – On Call Procedure – April24.pdfSD – Performance & Development Pan Review Procedure – Sep_23.pdfSD – Plan Management – A5 Flyer – 2023.pdfSD – Plan Management – Checklist for Providers – Mar_23.pdfSD – Plan Management – Consumer Information – Jul-24.pdfSD – Plan Management – Guidelines – Aug_23.pdfSD – Plan Management – Local Service Providers – Jul.24.pdfSD – Plan Management – Provider Information – Jun_23.pdfSD – Plan management – Important information for plan management – Aug_23.pdfSD – Procedure – Use of a ceiling hoist – Feb_23.pdfSD – Risk Management Participants – Aug_23.pdfSD – Support Coordination – Ending Participant Services – Aug_23.pdfSD – Support Coordination – Journal Note Guidelines – Jul_20.pdfSD – Support Coordination – Procedures – Aug_23.pdfSD – Support Coordination and 1 to 1 process – Apr_23.pdfSD – Three NDIS Budgets Flyer – 2023.pdfSD – Welcome Pack – Child Rights – Child Friendly – Mar_23.pdfSD – Welcome Packs – Client Service Charter – Feb_23.pdfSD – Welcome Packs – Easy English – About Us – Jan_19.pdfSD – Welcome Packs – Easy English – Compliments – Apr_19.pdfSD – Welcome Packs – Local Service Providers – Jun_23.pdfSD – What is Support Coordination – Easy Read Version – Aug_23.pdfSD – Workplace health and safety – March24.pdfSOP – Sassboss – Phone management password and instructions – Mar_24.pdf Back to Headway Portal