Our people
Support Coordination
Nicky Levey
Support Coordination Manager
Nicky Levey joined Headway in 2016 with a strong love for the disability field and the opportunities it gives to the people it supports.
Nearly 30 years in the disability sector has given her broad knowledge of the service system. She studied a Bachelor of Arts majoring in Psychology and Management.
“I love being able to see the light go on in people’s eyes when they finally have the chance to have supports or services put in place that enable them more independence, or allow them to experience things in life they haven’t previously been able to.”
Nicky loves spending time with her family and the animals on her hobby farm and enjoys writing blogs.
Email Nicky
Lisa Kuhne
Senior Support Coordinator
Lisa Kuhne came to Headway in 2018, with a desire to help people with disability live their best life.
She has worked 25 years in the disability sector across a range of roles including in shared supported accommodation, one-to-one support, employment, housing and education.
Her qualifications include a Bachelor of Applied Science (Disability Studies), an Advanced Diploma of Disability and a Graduate Diploma of Tertiary Teaching.
She lives on a dairy farm in South Gippsland with her husband and daughter, enjoys going to the beach, live theatre and music.
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Support Coordination Team
Cheryl Dunn
Support Coordinator
Cheryl is passionate about making strong connections within the community, searching for the best supports that align with an individual’s desirable and achievable goals, whilst empowering clients and their families. This is what drew her back to the Disability Sector as a Support Coordinator with Headway.
Cheryl has a Diploma of Applied Science in Intellectual Disabilities as well as a Diploma in Community Health. With thirty plus years’ experience working across a range of settings including nursing, child care, shared supported accommodation, aged care, and numerous customer service roles, she is extremely client-focused.
“I enjoy country life, residing in a small town in Gippsland, yet I am also drawn to the coastline and will visit Ninety Mile Beach at any opportunity. I am an avid reader, amateur photographer and love playing Words with Friends.”
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Vannessa Estigarribia
Support Coordinator
Vannessa Estigarribia joined Headway in 2019, adding to a long career in the disability sector.
She has 15 years’ experience in one-to-one support and 13 years in management positions. Vannessa has an Advanced Diploma Disability and Community Services, Cert IV in Business Management (Disability Work) and Cert IV in Disability and Community Services.
“I like to make a difference in people’s lives. When I see a smile on their face, it puts a smile on mine.”
In her spare time, she enjoys camping, fishing and photography, and loves to spend time with her family and granddaughter.
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Jemma Dowling
Support Coordinator
I have 3 beautiful children and a dog, Mini. We moved up to Gippsland from Melbourne just prior to Covid hitting, to flip houses, and I fell in love with the calmness of the country so we decided to stay here.
I have worked as a PSA/Ward clerk for Eastern health, Ward clerk in emergency at West Gippsland Healthcare Group, I then started at Headway Gippsland in 2022 as a Plan manager, then moved into an intake role, and have recently moved into Support Coordination. I am also currently studying my certificate in Alcohol and other drugs/Community Services.
I like getting out into nature for example going to Tarra Bulga, chasing waterfalls and going to the beach, spending time with my family and friends and going for long drives and finding new places to wine and dine!
Email Jemma
Shaylah Pitt
Support Coordinator
Shay has worked in customer service for more than 20 years and also Administration/Kitchen and PCA in the Aged Care Setting.
Shay has completed her Cert III in Individual Support and a Chef's Apprenticeship. Shay is new to the support coordination role but loving every minute of it and making a difference in someone’s life. Shay has a passion for helping people and helping them to live life to their fullest potentional.
Shay is married to her partner of 16 years with two teenage boys and one very spoilt blue staffy, Rubi. Shay has lived in Drouin most of her life with a few early years in Corowa, NSW. Shay enjoys time with her family, cooking, spending time with friends, exploring Australia, camping and the Murray River.
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Tiana Arnold
Support Coordination
Assistant
Tiana joined Headway in 2023 as a receptionist before moving across to the Support Coordination team.
Tiana is new to the disability sector and comes from a background of Supermarket management and voluntary work at a local charity.
Tiana has a passion for administration and her goal is to upgrade all administration functions across the support coordination team so they can spend more time with the people who matter – our participants.
Tiana’s role involves regular check ins with participants and liaising with providers to find the best fit for our participants. She is a firm believer in choice and control and believes no situation is a one shoe fits all.
Outside of work Tiana is passionate about cosplay and esports, and loves attending conventions in Melbourne.
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Nancy McNeil
Support Coordinator
I have been in the disability sector for 13+ years, starting off as Support Worker, with the last 10 years as a Service Manager, but my passion for the work goes beyond just my professional experience, its personal.
Supporting a family member with a disability has given me a real understanding of the challenges people and their families face every day. That experience drives me to do my best, ensuring that individuals with disabilities get the support, resources and opportunities they deserve.
I believe everyone, no matter their abilities, should be able to live a fulfilling life with dignity and respect.
When I’m not at work, you’ll often find me relaxing by lake Glenmaggie, where I have an onsite van. I enjoy spending weekends camping, fishing and just relaxing in the great outdoors. I love spending time with my family, whether we’re traveling or just hanging out together. I’m also into art and getting creative in my spare time.
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We pay our respects to the traditional custodians, their elders and ancestors of the lands, which our organisation sits. We acknowledge all Aboriginal and Torres Strait Islander people, and welcome you to our service. Headway Gippsland is committed to treating all people with dignity and respect.